Congratulations on the sale of your business. The change of ownership process in Simple Members is an easy one.
Changing Company/Owner Details
When the change of ownership takes place, you and/or the new owners will need to go to the Account page in your Simple Members account and change all relevant Company Details i.e. Contact Name, Company Name, Email, Contact Number etc. Ensure that you Save the updates. These changes will be updated on our end automatically.
Changing Email Addresses
You will then need to change the From Email Address in the SMS & Email tab in Admin, and the End Of Day Email address via the Cash Register Settings in Settings.
You will need to pop over into your SMS & Email tab in Admin and disconnect your account from the SMS Central account. Un-tick the Enable SMS Account box and Save. The new owners will need to follow the relevant articles to create themselves a new SMS Central account, purchase credits and link it up to the Simple Members account. Unless you are happy for them to take over your existing SMS Central account, you'll just need to get them to update the company/owner details in SMS Central.
Updating Direct Debit Details
Finally, you will need to update the direct debit account details. To do this, please go to your Account page and in the Actions menu select New Account Details.
Fill in your new direct debit details on the right side panel and hit Save when you're done.
These details will be updated on our end.